Please take the time to read and understand all policies as it pertains to your ultimate customer satisfaction!
a Rush charge will be applied for all deign jobs given less than one business week for completion.
Any canceled projects will be billed at normal hourly rates regardless of completion.
Our initial consultation will be free of charge. Meetings folling will be billed at our standard hourly rate.
Will be supplied for client approval as a pdf. Hard copies will be billed at 5.00- 10.00 max rate.
Logos, Info, Pictures
You will be held responsible for the right to the images or logos you are providing our designer. Any imagery our designers need to find and add to project will be billed directly per image rate and/or hourly fee.
You will be responsible for providing digital files and scanning images that you need to use for artwork.
New Client? An advance fee of up to half of the total estimate will be required before your project is started. Upon cancellation, a refund will be provided once the Kill Fee is applied. If the Kill fee is greater than the Advance payment, the client will be responsible for the remaining balance.
Design Fees must be paid in full before we begin your project. If you choose to kill the project you will be refunded the amount that has not been used hourly.
2 revisions are included in the initial design process. Any others will be billed at our hourly rate.
Once a project has been approved, designers are not responsible for any production delays.
We can not be held accountable for grammatical errors as the spelling of your content is your responsibility. Please check proofs carefully.